Refund and Cancellation
At Prahari Gifts, we strive to ensure your satisfaction with every purchase. However, if you need to request a refund or cancellation, please refer to our policy below:
Refund Policy
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Order Cancellations:
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Orders can be canceled within 24 hours of placement by contacting us at [support email/contact number].
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After 24 hours, cancellations may not be possible as the order may already be processed or shipped.
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Cancellation Charges:
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A small processing fee may apply for cancellations after payment is made.
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Non-Cancellable Orders:
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Customized or personalized orders cannot be canceled once the customization process begins.
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For any concerns, please contact our customer support team at [email/phone]. We’re here to help!
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Eligibility for Refunds:
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Refunds are applicable only for damaged, defective, or incorrect items received.
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Requests must be made within 7 days of delivery.
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Process for Refunds:
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Email us at [support email] with your order details and proof of the issue (photos/videos).
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Approved refunds will be processed within 7-10 business days via the original payment method.
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Non-Refundable Items:
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Customized or personalized products.
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Items marked as "Final Sale."
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